Many people I know struggle with their jobs and much more because they weren't "properly" informed. I hear this problem in the case of software requirements, in the case of unfinished projects, in the case of important conversations and more. This happens often during performance appraisals - "I did not know you wanted me to do that... or you did not inform me", etc.
The words "properly informed" can mean one of two things: that the informant did not pass the information completely , or that the recipient did not ask the right question.
I will argue that the case is entirely the latter. Why?
For starters, let's look at it from the point of the informant: How can the informant know whether he/she conveyed all the information that was to be conveyed?
Unless the recipient asks relevant questions to complete his/her understanding of the information, there is no way for theinformant to know whether the matter was fully conveyed.
So, the question now becomes: "What questions do I ask theinformant?"
What do you think?
P.S. If you like these postings, please "follow" the blog to keep abreast with the comments.
By
Dr.Balasubramanian Krishnan
Chief Executive Officer
The words "properly informed" can mean one of two things: that the informant did not pass the information completely , or that the recipient did not ask the right question.
I will argue that the case is entirely the latter. Why?
For starters, let's look at it from the point of the informant: How can the informant know whether he/she conveyed all the information that was to be conveyed?
Unless the recipient asks relevant questions to complete his/her understanding of the information, there is no way for theinformant to know whether the matter was fully conveyed.
So, the question now becomes: "What questions do I ask theinformant?"
What do you think?
P.S. If you like these postings, please "follow" the blog to keep abreast with the comments.
By
Dr.Balasubramanian Krishnan
Chief Executive Officer
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